FAQ

Frequently Asked Questions

Are your products authentic?

Yes. We source carefully and describe each product honestly, including whether it is an original brand oil or an inspired fragrance.

What is attar?

Attar is a concentrated, usually alcohol-free perfume oil. A small amount applied to the wrist, neck or behind the ears lasts for hours. Read our attar guide to learn more.

How do I place an order?

Add products to your cart and complete checkout on the website, or message us on WhatsApp at +880 1815-552233.

Which payment methods do you accept?

Available payment methods are shown at checkout.

Do you deliver outside Dhaka?

Yes, we deliver across Bangladesh. Charges and estimated times are shown at checkout. See Delivery Information.

Can I return a product?

Please see our Return & Refund Policy.

Can I try a scent before buying?

Yes – visit our store in South Banasree.

Do you take pre-orders?

Yes, for selected items. See Pre-Order.

More product questions? See the Products FAQ or contact us.

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